How to Open Your Order

Fabric arrives via FedEx or UPS

DO NOT CUT SLEEVE! IT MAY BE NEEDED FOR RETURN SHIPPING. ALL PROTECTIVE SLEEVES ARE TO BE OPENED AT THE END OF THE BOLT SO THE FABRIC MAY SLIDE OUT AND NO DAMAGE TO DONE TO FABRIC WITH CUTTING PACKAGE. PLEASE SEE SAFEST OPENING DIRECTIONS FOR BOLTS OF FABRIC IN PACKAGE OPENING DEMONSTRATION BELOW.

External Sleeve Damage?

• Yes - Take a picture and explore further
• No - Great! Fabric is ok. Go decorate! 

Internal Sleeve Damage?

• Yes - Take a picture and explore further
• No - Great! Fabric is ok. Go decorate!

Was Fabric Damaged?

• Yes - STOP!!!
• No - Great all that protection worked! Go decorate!

DO NOT UNROLL BOLT!
DO NOT INVESTIGATE FURTHER!
REPACK FABRIC BOLT INTO BOTH INTERNAL PROTECTION AND OUTER
EXTERNAL SLEEVES. CONTACT FOCAL FABRIC AT service@focalfabrics.com