Focal Fabrics only sells first quality merchandise. We do not hold any stock. All orders are shipped directly from the manufacturer to us for inspection and then shipped to you, per online order.

First quality merchandise is product without flaws or manufacturer defects. The first quality fabric has undergone a series of inspections to insure quality control. Some fabrics are seconds and thirds, which possess different levels of irregularities and defects. There are companies who sell fabrics at a discount who are actually selling seconds and thirds.

A CFA is a small cutting from a current bolt of fabric, which colors may or may not vary from your fabric sample from your sample box. Slight variations are common
throughout the textile industry.

Focal Fabrics accepts orders online. When an order is complete, an e-mail notification will be sent to you confirming your order and giving you a Order Number. If you are having a workroom do the work for you, we recommend shipping directly to them, e.g. a drapery workroom, upholstery shop. However they must still adhere to our policies and procedures for damaged goods. For COM furniture orders, we can drop ship directly to address provided, however you must provide us with any required sidemarks, order number etc. Focal Fabrics is not responsible for lost goods.

Due to manufacturer price increases all sample box materials are subject to change. The purchase of a sample box does not guaranty price for each fabric or as quotes for the fabrics. Prices are only guaranteed upon purchase.

Fabric dye lot matching cannot be guaranteed on separate/subsequent orders. Focal Fabrics is not responsible for any issues related to color/dye lot matching.

No. With a few exceptions, our fabric is sold by the yard (qty 1 = 1 yard). Most fabrics have a 2-yard minimum, or as specified on product page.

In the Quantity section (QTY), our fabric is typically sold by the yard (qty 1 = 1 yard). Most fabrics have a 2-yard minimum. The product page will show length measurements and minimum quantities.

The minimum order is two yards or as specified.

First, add items to your shopping cart, then proceed to checkout. On the checkout screen, you will see a box for discount code. Enter your coupon code there and you should see your discount applied.

The pillow cost calculates the filling, labor, and the yardage required to make the pillow. The required yardage is calculated based on the fabric width, pillow size, seams, added trim and the fabric repeat. Pillows with trim, and/or fabrics with large repeats are both added cost factors of the pillow. All fabrics have a minimum yardage which drives up cost as well. Added custom fabric trim is calculated with minimum visual seams, which requires yardage. The designer and workroom specialist are dedicated to every detail in providing a beautiful pillow for your home.

Focal Fabrics accepts Visa, MasterCard and PayPal for U.S. Orders Only. We do not accept cash, checks or money orders.

No, not as this time.

Our fabrics are shipped from all over the world and some are made to order as specified. Our made to order fabrics average shipping time is a 10-20 day delivery. However, especially due to Covid19, shipping time can be even longer. We are not responsibly for shipping delays.

Focal Fabrics will notify all customers if a product is backordered and will only process the order upon approval by the customer of the backorder date. Focal Fabrics will process your payment at the time your order is placed. If the customer wants to cancel the order because of the backorder date, their credit card or PayPal will be refunded. It is industry standard that manufacturers will mill the fabric once an order has been processed.

Focal Fabrics is situated in Texas and we follow TX State sales tax laws. Sales tax will be added during checkout and you will receive notification on your invoice. Generally, all state of Texas residence will be charges sales tax.

Yes, we accept order cancellations. All cancellations will incur a 25% restocking fee.

This decision is up to our designers and workroom specialists to determine. If there are multiple desirable faces (front and back) for the pillow, we may manufacture two different faces, but all pillows in a single order, from the same fabric will match one another.

Since fabric prints are a form of art, different faces add interest and opportunity to appreciate other parts of the print. Each side will be beautiful independently and as a whole. Please look at the pillows we have made on the Accessories Page to further understand this premise.

Focal Fabrics is dedicated to every detail in providing a beautiful pillow for your home. We only make pillows we love, with the desire you will love them too. Professional decorator pillow services included.

No, all orders can only be shipped. We apologize, we cannot accommodate walk-ins at our warehouse.

Focal Fabrics is a Texas based business run all online through a warehouse, in small town outside the Dallas/Ft. Worth metroplex. Focal Fabrics does not have a retail store front.

A sample comes from a random dye lot and its purpose is for you to determine if you want that particular design. A cutting (or CFA, Cutting For Approval) is for the purpose of matching colors. A CFA is much smaller than a sample and comes from the specific dye lot. Focal Fabrics does NOT send CFA’s.

No, we do not utilize CFA in our normal order processing. We strongly suggest you purchase a sample box. If you require a CFA we suggest you using our specialized design services.

All products are shipped FedEx or UPS.

No, we undergo an inspection process for all orders, and we receive fabrics from overseas, therefore it is not possible to expedite shipping.

Yes, we charge a nominal handling fee to cover our inspection and re-packaging process that ensures your product is in perfect shape and exactly what you ordered.

Sample boxes are non-returnable but you can receive a credit to apply towards fabric orders $1500 or more.

Focal Fabrics only accepts returns on uncut damaged products. All returns incur a 25% restocking fee. All sales become final after 30 days from delivery, as documented by the carrier tracking number.

Please click here to see our demonstration on safely opening your package.

Yes - Take a picture and explore further

No - Great! Fabric is ok. Go decorate! 

Yes - Take a picture and explore further

No - Great! Fabric is ok. Go decorate!

Wholesale customers are businesses in the design industry. They have registered with their state as a wholesale business and have completed the required documentation to purchase materials at wholesale pricing without paying sales tax on them. The sales tax is paid later by a retail customer and passed to the appropriate State through the business that made the retail sale, which may or may not be the business that purchases from us.

Focal Fabrics requires two forms of documentation to set up a wholesale account. The first document verifies you are conducting business within the design trade and have registered with your state. The second document certifies that you are exempt from paying sales tax on your purchases. Wholesale customers must submit and periodically update the documents in order to maintain a wholesale account with Focal Fabrics.

The first required document is issued by the state where your business is located. We require the resale permit issued by your State tax agency. If you live in a state that does not collect sales tax, like Alaska or Oregon, we will accept your city business license.

This permit is called different things in different states. For Texas businesses it is called a Sales and Use Tax Permit and is issued by the Texas Comptroller's Office. Click here to see a Texas Sales and Use Permit.

Sales tax exemption documentation is required to purchase from Focal Fabrics on a wholesale account regardless of the taxable status of the market you re-sell the products into.

For Texas businesses, click here for the Focal Fabrics Sales Tax Exemption Template

The United States Supreme Court (SCOTUS) ruled in South Dakota v. Wayfair on June 21, 2018, that states can require sellers to collect and remit sales or use tax on sales delivered to locations within their state regardless of physical presence. This means that online sales are no longer exempt from local sales tax collection. Due to this ruling Focal Fabrics is required by law to maintain signed and dated sales tax exemption certificates from all wholesale customers or alternatively collect sales tax for the purchase.

No. A Federal Employer Identification Number (FEIN or EIN) is NOT sufficient for setting up a wholesale account.

To see wholesale pricing you must create a trade account. Wholesale customers must provide a copy of their state sale tax seller's permit or license and fill out a sales tax exemption certificate for their state. Once your trade account is confirmed, you will receive a discount code for 20% off our regular prices. The discount will be reflected in your cart.